HCA Healthcare’s remote access tool connects physician practices to Mission’s clinical systems while delivering a high performing single sign-on experience across a variety of popular interfaces on non-HCA Healthcare devices.

Requesting Access

If you need access to Mission’s EMR, please see below:

  • Mission Employed Providers and Non-Mission Privileged Providers:
    • Please contact NCDV Medical Staff Services.
  • Non-Mission Practices: Staff Access or Provider Access (No hospital privileges)

Remote Access and Instructions

Remote Access Support

If you have difficulties connecting remotely:

  • Call the Service Desk 1-828-213-2000
  • Let them know you are:
    • in the North Carolina Division and
    • are having “difficulty accessing the Horizon VRG”

Password Support